Nusuk Hajj 2026: Application, Registration & Login Guide

What is Nusuk? The official Hajj platform explained

Nusuk (نسك) is the official digital platform launched by Saudi Arabia's Ministry of Hajj and Umrah for managing all aspects of the Hajj and Umrah experience. Available as both a website (nusuk.sa) and mobile app, it is now the primary gateway for international pilgrims to register, apply for Hajj, book packages, and access essential services.

If you are planning Hajj 2026, understanding how Nusuk works is essential — it is no longer optional, but a central part of the official process.

What can you do on Nusuk?

The platform serves multiple functions:

Hajj registration and application — Submit your Hajj application through approved operators
Umrah visa and permit booking — Apply for Umrah permits and e-visas
Package browsing — Compare approved Hajj and Umrah packages with transparent pricing
Digital Hajj card — Access your digital pilgrim ID, which replaces the physical Hajj badge
Real-time guidance — Maps, schedules, and crowd information during Hajj
Health services — Medical facility locations and appointment booking
Transport booking — Shuttle services between holy sites
Accommodation details — View your assigned hotel and room information

How to register on Nusuk — step by step

Step 1: Visit the Nusuk website or download the app

Website: nusuk.sa (also accessible at hajj.nusuk.sa)
App: Available on iOS (App Store) and Android (Google Play) — search "Nusuk"
The platform is available in Arabic, English, Urdu, French, Turkish, Indonesian, and Malay

Step 2: Create your account

Click "Sign Up" or "Register"
Enter your email address
Create a strong password
Verify your email via the confirmation link sent to your inbox
Complete your profile with:
- Full name (exactly as it appears on your passport)
- Nationality
- Passport number and expiry date
- Date of birth
- Phone number (with country code)
- Emergency contact details

Important: Your name must match your passport exactly — any mismatch will cause visa rejection.

Step 3: Upload required documents

Passport bio page (clear scan/photo)
Passport-sized photo (white background, recent)
Vaccination certificate (Meningitis ACWY is mandatory; COVID requirements vary)
Mahram proof (if applicable — for women under certain age thresholds, though this has been relaxed)

Step 4: Link to your Hajj operator

If you are booking through a tour operator (required for most international pilgrims), you will receive a code or link from your operator to connect your Nusuk account to their group booking. This links your profile to your package, hotel, transport, and group.

Step 5: Receive your digital Hajj permit

Once approved, your Hajj permit appears digitally in the app. This serves as your official ID throughout the pilgrimage and is checked at various points in Makkah, Mina, and Arafat.

Nusuk Hajj login issues — common problems and solutions

"Account not found" or login failed

Ensure you are using the correct email address (check for typos)
Try the password reset option
Clear browser cache or try a different browser
If using the app, ensure it is updated to the latest version

Cannot verify email

Check spam/junk folder
Request a new verification email
Try registering with a different email provider (Gmail tends to work best)

Documents rejected

Ensure passport scan is clear, full-page, and high resolution
Photo must be recent (within 6 months), white background, no glasses
Vaccination certificates must be official (WHO Yellow Card or equivalent)

Stuck at "Processing" status

Applications can take 2–4 weeks during peak periods
Contact your tour operator — they often have direct liaison with the Hajj Ministry
Do not create duplicate accounts (this causes further delays)

Nusuk for Hajj 2026 — key dates and deadlines

Milestone	Expected Timeline
Nusuk registration opens for 2026	December 2025 – January 2026
Hajj applications via operators	January – March 2026
Application review period	February – April 2026
Hajj permits issued	April – May 2026
Hajj 2026 begins	~27 May 2026 (8th Dhul Hijjah)

Timelines are approximate and subject to Saudi Ministry announcements.

Nusuk vs. old Hajj registration system

Before Nusuk, Hajj registration was a fragmented process handled differently by each country — through embassy lotteries, government ministries, or directly through operators with minimal oversight.

Nusuk centralises everything:

Transparency: You can see approved packages, prices, and operator ratings
Security: Digital identity verification reduces fraud
Efficiency: No more paper forms, queues, or lost documents
Communication: Direct notifications about your application status
During Hajj: Real-time crowd management, lost pilgrim assistance, and health alerts

Nusuk Hajj packages — what is available?

Through the Nusuk platform, you can browse packages categorised as:

Internal (Saudi residents): For Muslims living in Saudi Arabia — simpler packages since no flights/visas needed
External (international): Full packages including visa, flights, accommodation, and Hajj services

Package information displayed includes:

Operator name and rating
Hotel name, star rating, and distance from Haram
Mina tent category
Meals included
Total price per person
Payment terms and refund policy

Tips for using Nusuk effectively

Register early — Don't wait until the deadline. System overload causes crashes during peak registration periods.
Use the app — The mobile app is more reliable than the website for real-time notifications and during Hajj itself.
Keep documents ready — Have digital copies of your passport, vaccination records, and photos saved on your phone.
Screenshot your permit — In case of connectivity issues during Hajj, have an offline copy of your digital permit.
Enable notifications — Important updates about your application, schedule changes, or crowd alerts come through push notifications.
Save your operator's code — You will need it to link your account to your group booking.

Frequently asked questions about Nusuk

Is Nusuk mandatory for Hajj? Yes. All international pilgrims must have a Nusuk profile linked to an approved Hajj operator. There is no alternative registration path.

Can I register on Nusuk without a tour operator? You can create an account, but to apply for Hajj you must be linked to a licensed Hajj operator (for international pilgrims). Saudi residents have different options.

Is there a fee to use Nusuk? Creating an account is free. Fees are part of your overall Hajj package paid to your operator.

Does Nusuk work for Umrah too? Yes. The same platform handles Umrah visa applications, permits, and package bookings year-round.

What if I don't have a smartphone? The website (nusuk.sa) works on any computer or tablet browser. However, having the app during Hajj is strongly recommended for navigation and alerts.

Performing Qurbani while managing your Hajj

While you focus on your Nusuk registration and Hajj preparation, let HBSMWA take care of your charitable obligations. We offer Qurbani services for Hajj pilgrims — your sacrifice is performed in Pakistan or Gaza and distributed to the most vulnerable families.

Give your Qurbani through HBSMWA — Shariah-compliant, transparent, and trusted by thousands.